Accreditation is more than a compliance milestone, it’s an opportunity to strengthen service quality, engage your team, and embed systems that support safe, person-centred care.
At QIP Consulting, we support health, community and human service organisations to prepare for accreditation, certification and verification across a wide range of national and jurisdictional frameworks. Whether you’re seeking accreditation for the first time, responding to non-compliance, or preparing for reaccreditation, we provide tailored, practical support grounded in evidence and sector insight.
Our consultants help you understand your framework requirements, assess readiness, address gaps, and prepare for audits or assessments with confidence. We also work with new and emerging services to identify the most appropriate framework for their setting, ensuring alignment with service goals and regulatory obligations.
Standards and frameworks
Our consultants have experience supporting organisations to meet a wide range of national, state and sector-specific accreditation frameworks. These include:
- Royal Australian College of General Practitioners (RACGP) Standards for general practices
- RACGP Standards for after-hours and medical deputising services
- RACGP Standards for health services in Australian prisons
- National Safety and Quality Health Service (NSQHS) Standards
- National Safety and Quality Primary and Community Health Care Standards
- National Safety and Quality Digital Mental Health Service Standards
- National Safety and Quality Mental Health Standards for Community Managed Organisations
- National Standards for Mental Health Services (NSMHS)
- National Disability Insurance Scheme (NDIS) Practice Standards
- Aged Care Quality Standards
- Australian Service Excellence Standards (ASES)
- ISO 9001:2015 Quality Management Systems
- Quality Improvement Council (QIC) Health and Community Services Standards
- Suicide Prevention Australia Standards for Quality Improvement
- Rainbow Tick Standards for inclusive service delivery
- Human Services Quality Framework (HSQF)
- Other program, licensing and funding-based frameworks
We understand the intent behind each standard and how it applies in practice. This enables us to provide tailored, practical advice that supports your organisation’s goals, setting and service model.
Accreditation support services
Our team offers health and community organisations a range of industry-specific accreditation services to help management and executives guide their teams towards achieving accreditation, quality assurance, and improvements in quality and safety.
Whether you need help with one component of your accreditation or guidance from start to finish, our service offerings cover every stage of the accreditation process to make planning and implementation as stress-free as possible.
Look at our most popular accreditation services below and contact our team to learn more or discuss your specific requirements.
Road to accreditation
A start-to-finish support package designed to assist general practices, hospitals, health service organisations, and community organisations with document creation, task delegation, and meeting accreditation deadlines.
We educate your team to understand compliance requirements and integrate best practices into daily operations.
Guiding your team throughout the accreditation process, QIP Consulting helps you become "accreditation ready."
Document review and creation
Our team will review your business’s current policies and procedures, operational workflows, and templates to identify areas for improvement. Reviews can be conducted on-site or remotely.
We align your documents with new legislation, changes to industry standards, or workplace operations.
If anything is missing, we will support your team in developing the required documents.
Gap assessment
One of our most popular accreditation services, a gap assessment involves an on-site mock assessment of your organisation by our experienced consultants.
We find this particularly beneficial for practices working towards general practice accreditation, as it helps calm staff nerves before an official assessment.
Consultants will check your compliance against each indicator and identify areas for improvement. Additionally, you will receive a detailed report and action plan to keep you on track for your upcoming accreditation assessment.
Executive and staff mentoring
QIP Consulting’s expert consultants offer a wealth of knowledge, insights, and expertise to motivate, support, and develop teams or individuals.
We provide short- or long-term mentoring for various roles across the health and community sectors.
Whether team members are new to a role, looking for improvement opportunities, or expanding responsibilities, QIP Consulting can guide them through professional development.
Mentoring is available for all levels, from board executives to entry-level staff.
Policy and procedure development
Whether your business requires new documents from scratch or updates to existing policies and procedures, our flexible development packages are tailored to your needs.
We take the time to customise policies and procedures to your workplace environment, ensuring alignment with relevant legislation, daily processes, and industry standards while adhering to best practice requirements.
Multi-accreditation streamlining
Navigating multiple accreditation requirements can be complex. QIP Consulting simplifies the process by aligning standards, reducing duplication, and streamlining documentation for seamless multi-accreditation. Our expert consultants help organisations integrate compliance frameworks efficiently, ensuring consistency across different regulatory bodies while minimising administrative burden. Speak to our team to optimise your multi-accreditation journey.
Medication safety package
Medication mismanagement incidents in Australia are unfortunately higher than we would like.
To strengthen your medication safety systems, this package provides your team with documentation, mentoring, and audits.
We guide you through best practice systems to ensure medication safety processes meet the highest standards and comply with all legislative and accreditation requirements.
Quality assurance
Our quality assurance service supports your team throughout the maintenance phase of the accreditation cycle.
We offer varying levels of support, from complete coordination to quarterly check-ins, and provide auditing tools and registers to track quality improvements.
We work with you to identify gaps in your systems and processes, supplying an action plan that outlines the necessary work and timelines for achieving accreditation.
Self-assessment support
Is your organisation undergoing accreditation but struggling with specific areas? Or do you need guidance through the entire self-assessment process?
QIP Consulting’s accreditation experts provide tailored, on-site or remote assistance to help you understand and respond to each relevant assessment requirement.
We also provide detailed reports and action plans to guide your team on the next steps of your accreditation journey.