Preparing for accreditation, certification or verification can sometimes feel overwhelming. Working across Australia’s health and community services sectors, QIP Consulting has extensive experience and a great track record in supporting organisations to ‘become accreditation ready’ against a wide range of industry standards and frameworks.
QIP Consulting offers health consulting and community consulting services for everything from gp accreditation or medical practice accreditation, medical practice setup, accreditation and quality assistance for health service organisations such as hospitals, day procedure services and allied health, National Disability Insurance Scheme (NDIS) certification or verification consultancy and just about anything in between.
Whether you’re starting out on your accreditation journey, need assistance with non-compliances or you could do with some extra support with re or multi-accreditation, our team is here to support you.
QIP Consulting can assist your team’s understanding and resourcing your accreditation requirements, the evidence obligations of your accreditation framework and preparing for assessments or audits.
If you’re new to the market or confused about what framework would bring the most value to your organisation, QIP Consulting can work with you to advise the best way forward.
Standards and frameworks
Having worked with numerous health and community organisations in each state and territory of Australia, QIP Consulting has extensive knowledge and experience across the following national standards and frameworks:
- Aged Care Quality Standards
- Australian Service Excellence Standards (ASES)
- Human Services Standards, Victoria* (*Standards being phased out)
- ISO 9001:2015
- Multi-Purpose Services Program (MPS) Aged Care Accreditation Standards
- National Disability Insurance Scheme (NDIS) and NDIS Practice Standards
- National Safety and Quality Digital Mental Health Service Standards
- National Safety and Quality Health Service (NSQHS) Standards
- National Safety and Quality Mental Health Standards for Community Managed Organisations
- National Safety and Quality Primary and Community Health Care Standards
- National Standards for Mental Health Services (NSMHS)
- QIC Health and Community Services Standards
- RACGP Standards for after-hours and medical deputising services
- RACGP Standards for health services in Australian prisons
- Rainbow Tick Standards
- Royal Australian College of General Practitioner (RACGP) Standards for general practices
- Suicide Prevention Australia Standards for Quality Improvements.
Accreditation support services
Our team offers health and community organisations a range of industry-specific accreditation services to help management and executives assist their teams to achieve accreditation, quality assurance, and quality and safety improvements.
Whether you need help with one component of your accreditation or guidance from start to finish, our service offerings encompass each and every stage of the accreditation process to make your planning and implementation as stress-free as possible.
Take a look at our most popular accreditation services below and contact our team to learn more or to discuss your individual requirements.
Document review and creation
Our team will review your business' current policies and procedures, operational workflows and templates to identify opportunities for improvement, undertaken on-site or externally.
We can align your documents to new legislation, changes to industry standards or workplace operations.
If anything is missing, we will support your team with the development of these new documents. industry standards or workplace operations. If anything is missing, we can support your team with the development of these new documents.
Executive and staff mentoring
QIP Consulting’s pool of consultants has a wide range of expertise, knowledge and insights to motivate, invigorate and develop teams or individuals.
We have the ability to supply short- or long-term mentors to many different roles across the health and community sectors.
Whether team members are new to a role, looking for improvement opportunities or looking to expand responsibilities, QIP Consultants can guide them through professional development processes.
Mentoring is available for all levels of roles, from board executives through to new entry-level staff.
Gap assessment
One of our most popular accreditation services – a gap assessment comprises of an on-site mock assessment of your organisation, undertaken by our experienced consultant. We have found that this assists practices working towards general practice accreditation to calm the nerves of their staff.
They will check your compliance against each Indicator and identify areas for improvement.
Additionally, you will be provided with a detailed report and action plan to keep you on track and ready for your upcoming accreditation assessment.
Infection control package
Each day, healthcare businesses undertake tasks and processes to minimise the spread of healthcare-associated infections.
To support your team with enhancing your current systems or embedding new ones, our infection control package includes a complete suite of infection control documents, including a manual, schedules and audits, and is paired with team mentoring and document implementation.
We will empower your team to maintain strong infection control protocols.
Medication safety package
Incidents associated with the mismanagement of medication in Australia are unfortunately higher than we would like.
To assist in strengthening your medication safety systems, this package equips your team with documents, mentoring and audits. We’ll take the time to step you through best practice systems to ensure your medication safety processes are of the highest standard and comply with all legislative and accreditation requirements.
Policy and procedure development
Whether your business requires documents created from scratch or existing policies and procedures updated, our policy and procedure development packages are flexible to your needs.
When developing or updating policies and procedures, we take the time to customise these documents to your workplace environment while ensuring they are in line with relevant legislation, daily processes and appropriate standards, while following best practice requirements.
Quality assurance
Our quality assurance service can support your team during your maintenance phase of the accreditation cycle.
We offer varying levels of support from complete coordination through to quarterly check-ins, and the supply of auditing tools and registers to track quality improvements within your organisation.
We can work with you to identify gaps in your systems and processes, and provide you with an action plan that outlines the work (and timelines) required for you to achieve accreditation.
Road to accreditation
A start-to-finish support package, designed to assist general practices, hospitals, health service organisations, community organisations and many more with document creation, the delegation of tasks and meeting accreditation deadlines.
We’ll educate your team members to understand and help bring compliance to life in your business.
Guiding your team throughout the entire accreditation process, QIP Consulting will assist you to become ‘accreditation ready’.
Self-assessment support
Is your business undergoing accreditation and have particular areas you’re struggling with? Or would you just like help with it all – be guided through your self-assessment by QIP Consulting’s accreditation experts.
Whatever your challenge, our team can provide personalised, on-site or remote assistance to ensure you fully understand, and can respond to each of the relevant assessment requirements.
Our team can also provide a detailed report and action plan to guide your team on the next steps of your accreditation journey.