To run a successful business, you need a vision, well-structured systems and processes, a committed and motivated team, and strong business, financial, and risk management plans.
With constant legislative changes across the health and community sectors, updates to industry accreditation frameworks, and evolving requirements for privacy, technology, and human resource management, it can be difficult to keep on top of everything—that’s where QIP Consulting comes in.
Consider us the newest member of your team, ready to assist with whatever business task or project you need. We specialise in supporting health services with health consulting, community consulting, general practice consulting, and much more.
Having built businesses from the ground up, our business services can help enhance your day-to-day operations and support long-term sustainability.
We understand that running a business involves many moving parts, and our team is committed to working alongside you to ensure they are all moving in the right direction.
Our business operations services
Business continuity planning
QIP Consulting works one-on-one with clients to develop and implement business continuity plans and associated supporting documents.
We assist in identifying, assessing, and mitigating risks that pose a threat to the organisation and can provide staff training to ensure all team members contribute to safeguarding business continuity in every aspect of their roles.
Document review and creation
Our team will review your current policies, procedures, operational workflows, and templates to identify areas for improvement. Reviews can be conducted on-site or remotely. We align your documents with new legislation, changes to industry standards, or workplace operations.
QIP Consulting can assist with reviewing or creating business continuity plans, healthcare business plans—including general practice and hospital business plans—recovery planning, and emergency management. If the document you require isn’t listed here, we can support your team in developing or reviewing almost any business-related document.
Quality improvement systems
Whether or not you are engaged in an accreditation process, quality improvements drive high standards across your business, enhancing patient safety and service delivery. We offer varying levels of quality improvement support and monitoring to help identify gaps and provide an action plan with timelines for implementing quality improvement activities.
Our package options range from complete coordination, including quality management systems (QMS) and QMS support, to quarterly check-ins and the provision of auditing tools and registers to track quality improvements within your business.
Team performance
If your human resources (HR) team needs guidance or you require external HR support, we offer a variety of HR packages to suit your requirements and budget. From hiring to performance management, we equip you with the resources and tools needed to manage your workforce effectively while fostering a positive workplace culture.
If you are looking to develop specific team members, we also offer mentoring programs to build skills and confidence, improving performance across all levels of your business.
Root cause analysis
Issues may arise, but identifying the underlying causes can be challenging.
With our root cause analysis services, our team conducts an in-depth review and investigation of organisational challenges—both acute and chronic.
We identify the root causes of problems and develop effective management strategies to address them. Additionally, we can assist with business impact analysis to minimise future disruptions.
Policy & procedure development
Whether you need new policies and procedures developed from scratch or existing ones updated, our policy and procedure development packages are tailored to your needs.
When developing or updating general or healthcare policies and procedures, we take the time to customise these documents to your workplace environment. We ensure alignment with relevant legislation, daily processes, and industry standards while following best practice requirements.