To run a successful business, you need a vision, well-structured systems and processes, a committed and motivated team and strong business, financial and risk management plans.
With constant legislation change across the health and community sectors, updates to industry accreditation frameworks, privacy, technology and human resource management, at times, it can be difficult to keep on top of everything – that’s where QIP Consulting comes in.
Consider us as the newest member of your team, on hand to assist with whatever business task or project you need. We specialise in assisting health services with health consulting, community consulting, general practice consulting and much more.
Having built businesses from the ground up, our business services can help you with enhancing your day-to-day operations to support future sustainability.
We know there are many moving parts to running a business and our team is committed to working with you to ensure all those parts are moving in the right direction.
Take a look at some of our business operations services below
Business continuity planning
QIP Consulting works one on one with our clients to develop and implement a business continuity plan and associated supporting documents. We assist to identify, assess and mitigate risks that pose a threat to the organisation, and can provide training to staff, ensuring all team members are safeguarding business continuity in every aspect of every role possible.
Business & general practice set up
When setting up a new business the ‘to-do’ list can feel it’s never going to end so let us do all the hard work for you. This can sometimes be known as medical centre set up, medical practice setup, general practice setup or a ‘turnkey’ service.
We’ll manage your entire business set-up from legislation and quality requirements, building and design through to recruitment, business management and marketing.
As your personal project managers, we’ll keep the communication lines open and keep you up-to-date with the progress each step of the way.
Our business management services will support you to improve the ‘health’ of your business or to assist in developing key skills across your business that may be lacking.
We’ll take the time to learn the ins and outs of your business to provide you with practical and cost-effective business strategies in areas where you need them most. Practice management is made easy with QIP Consulting. We are able to assist health project management for various scales of projects.
Based on your goals we will work together with your to improve business performance supported by our provision of expert advice and specialised expertise.
Document review and creation
Our team will review your current policies and procedures, operational workflows and templates to identify opportunities for improvement, undertaken on-site or externally.
We can align your documents to new legislation, changes to industry standards or workplace operations. QIP Consulting can assist with reviewing or creating:
- Business continuity plans
- Healthcare business plans, including general practice and hospital business plan
- Recovery planning
- Emergency management
- and much more.
If anything you require is not listed here, we can support your team with the development or review of almost any document.
HR packages and staff mentoring
If your human resources (HR) team needs some HR guidance or you need external HR support, we offer a variety of HR packages to suit your requirements and budget.
From hiring to firing, to effectively managing your current workforce, we’ll equip you with the resources and tools you need to limit your liability and to boost workplace culture.
Keen to develop particular members of your team? We also offer a number of mentoring programs to develop skills and confidence to improve performance across each level of your business.
Policy & procedure development
Whether you need documents created from scratch or existing policies and procedures updated, our policy and procedure development packages are flexible to your needs.
When developing or updating general or healthcare policies and procedures, we take the time to customise these documents to your workplace environment while ensuring they are in line with relevant legislation, daily processes and appropriate standards, while following best practice requirements.
Quality improvement systems
Whether you’re engaged in the process of accreditation or not, quality improvements help drive high standards across your business to help improve patient safety and products or services.
We offer varying levels of quality improvement support and monitoring to identify gaps and provide you with a plan to outline timelines and actions to implement quality improvement activities.
Package options range from complete coordination, including quality management systems (QMS) and QMS support through to quarterly check-ins, and the supply of auditing tools and registers to track quality improvements within your business.
Root cause analysis
Issues may arise, but the reasons why may be difficult to spot. With our root cause analysis services, our team will undertake an in-depth review and investigation of your organisational issues or problems – acute and/or chronic.
We will identify the root causes of problems and issues with the aim of developing and implementing effective management strategies. Additionally we can assist with business impact analysis.
Service model evaluation
Your business may be operating at a comfortable level – but what if there was more to assist you in reaching your full potential?
QIP Consulting can evaluate your business' current operating systems and business practices to identify opportunities for improvement. We will produce and supply a report with recommendations for business optimisation to take your business to the next level.