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Compliments and complaints
Feedback forms an integral part of our continuous quality improvement process. To lodge a compliment or complaint at any time, please contact us via the details below. Compliments and complaints will be accepted either verbally or in writing. To ensure that aspects of a complaint can be accurately investigated, it is preferred that all formal…
Champions in healthcare: Small shifts that make a big difference
In every organisation, there are tasks and priorities that matter, but don’t quite make it to the top of the to-do list when day to day priorities take up our energy. Infection control, risk management, patient feedback, or policy updates often sit on someone’s mental checklist until a crisis or accreditation cycle brings them back…
Business Operations
To run a successful business, you need a vision, well-structured systems and processes, a committed and motivated team, and strong business, financial, and risk management plans. With constant legislative changes across the health and community sectors, updates to industry accreditation frameworks, and evolving requirements for privacy, technology, and human resource management, it can be difficult…
Board Chair
QIP Consulting is governed by an independent Board Chair who provides strategic oversight and ensures our operations align with best practice standards. This governance structure supports our ongoing commitment to quality, accountability and continuous improvement. The Board Chair plays a key role in upholding QIP Consulting’s values and ensuring our consulting services and certification programmes…
Accreditation Support
Accreditation is more than a compliance milestone, it’s an opportunity to strengthen service quality, engage your team, and embed systems that support safe, person-centred care. At QIP Consulting, we support health, community and human service organisations to prepare for accreditation, certification and verification across a wide range of national and jurisdictional frameworks. Whether you’re seeking…
About QIP Consulting
Quality Innovation Performance Consulting Pty Ltd (QIP Consulting), a member of the AGPAL Group of Companies, is a trusted leader in delivering comprehensive quality improvement and accreditation support across healthcare, community, and human services. We support our clients to build strong, effective systems that drive compliance, embed continuous quality improvement, and deliver safe, person-centred care.…
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