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Disclaimer and privacy policy
QIP Consulting website disclaimer While we have made every effort in preparing this information to ensure that the materials contained within this site is true, accurate and up-to-date, we accept no responsibility and disclaim all liability in respect of any errors, inaccuracies or misstatements contained herein. Prospective purchasers should make their own enquiries to verify…
Contact us
Whether you know exactly what consultancy services you need or require guidance, our team is just a phone call or email away. We pride ourselves on delivering personalised service and look forward to supporting your organisation. Compliments and Complaints Your feedback is a valuable part of our continuous quality improvement process. We welcome both…
Consumer Engagement in Practice: Choosing the Right Approach at the Right Time
Consumer engagement is no longer limited to surveys and suggestion boxes. Across health and community organisations, expectations are shifting toward ongoing, meaningful engagement that informs service design, delivery, and improvement. But one of the most common challenges organisations face is knowing how to engage consumers, and when. The reality is that there is no single…
Compliments and complaints
Feedback forms an integral part of our continuous quality improvement process. To lodge a compliment or complaint at any time, please contact us via the details below. Compliments and complaints will be accepted either verbally or in writing. To ensure that aspects of a complaint can be accurately investigated, it is preferred that all formal…
Champions in healthcare: Small shifts that make a big difference
In every organisation, there are tasks and priorities that matter, but don’t quite make it to the top of the to-do list when day to day priorities take up our energy. Infection control, risk management, patient feedback, or policy updates often sit on someone’s mental checklist until a crisis or accreditation cycle brings them back…
Business Operations
To run a successful business, you need a vision, well-structured systems and processes, a committed and motivated team, and strong business, financial, and risk management plans. With constant legislative changes across the health and community sectors, updates to industry accreditation frameworks, and evolving requirements for privacy, technology, and human resource management, it can be difficult…
Board Chair
QIP Consulting is governed by an independent Board Chair who provides strategic oversight and ensures our operations align with best practice standards. This governance structure supports our ongoing commitment to quality, accountability and continuous improvement. The Board Chair plays a key role in upholding QIP Consulting’s values and ensuring our consulting services and certification programmes…
Antimicrobial Stewardship: Not Just a Prescriber Issue
Antimicrobial stewardship can sound like a highly clinical topic; something that sits only with GPs, pharmacists or infectious disease specialists. But in primary care, good antimicrobial stewardship is a whole-team effort. At its core, antimicrobial stewardship is about supporting the safe and appropriate use of antimicrobials, including antibiotics, antivirals, antifungals and antiparasitic medicines. It aims…
Accreditation Support
Accreditation is more than a compliance milestone, it’s an opportunity to strengthen service quality, engage your team, and embed systems that support safe, person-centred care. At QIP Consulting, we support health, community and human service organisations to prepare for accreditation, certification and verification across a wide range of national and jurisdictional frameworks. Whether you’re seeking…
About QIP Consulting
Quality Innovation Performance Consulting Pty Ltd (QIP Consulting), a member of the AGPAL Group of Companies, is a trusted leader in delivering comprehensive quality improvement and accreditation support across healthcare, community, and human services. We support our clients to build strong, effective systems that drive compliance, embed continuous quality improvement, and deliver safe, person-centred care.…
8 Ways Organisations Accidentally Make Their Policies Unusable
Most health and community organisations have policies and procedures. Many have very good ones. But far fewer have policies and procedures that are actually used as intended. The difference between a good document and a great one comes down to usability. At QIP Consulting, we often see organisations invest significant time into developing policies and…
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